Mar 26 2010
Who you gonna call….?
Should you ever come to Orkney, and want to immerse yourself in a genuine, utterly authentic Orcadian experience, go to Quoyloo and pay a visit to Isbister Brothers.
All over Orkney I know there are similar shops, and they are valuable in so many ways, particularly in the outer islands, but this is the one with which I am most familiar, and love dearly.
The name Isbister is very old. The ‘…bister’ ending appears in place-names and family names throughout Orkney and originates from Old Norse bolstathr, meaning ‘farm’ or ‘dwelling’. You will find them all over the place – Kirbister, Rennibister, Swanbister, and so on. In the case of the shop, and the folk who run it, the pronunciation is ‘Eyes-bister’. If you pass the magnificent Ring of Brodgar on your way to Quoyloo, one of the biggest standing stones near the entrance has a selection of fine 19th century carved names (the result of widespread literacy after the 1872 Education Act, fact fans), the biggest and best of which is…..you’ve guessed it, Isbister. It is cut deep and even and the letters are beautifully formed. Early advertising, I have no doubt.
The shop itself stands on a crossroads. In mythological and psychological terms, a crossroads is a significant place to be, but that assumes that the roads leading away from the crossroads are actually going anywhere meaningful. The crossroads on which Isbisters’ shop stands is a triumph of non-directness: in fact the whole of Quoyloo is like that – it was described by my friend and blogger Northern Blethers as ‘the lost village of Sandwick’. There are no direct roads here, and the four roads which run off our crossroads go to 1) the Bay of Skaill (not the main road) 2) Birsay (not the main road) 3) Dounby (not the main road) and 4) another bit of Quoyloo. On Google maps we are a collection of ill-defined squiggles with no thoroughfares, and it is here that I have realised a lifelong ambition of living in a house that is not on a named street and has no number. But I digress.
Isbister Brothers is a wonderful shop, and there isn’t much you can’t buy here. Groceries and foodstuffs galore from Tabasco to butternut squash (unavailable at the Co-op), a good selection of local fish (frozen) and regular deliveries of meat from Flett’s the butchers for the carnivores. Home picklers will find large gallon bottles of white or malt vinegar and bakers will benefit from catering size packs of sugar and raisins, plus huge tubs of bicarbonate of soda. Large trays arrive daily with bread and cakes from several Orkney bakeries, and occasionally you will find jars of homemade jam or duck eggs at 25p a piece. There is also a fabulous selection of old fashioned ‘penny sweeties’ in cardboard boxes at handy small-child-finger height, complete with little paper bags on a hook. And there is an array of fags, beers and wines that would put several city off-licences to shame.
Still swithering? Let me show you the non-food section. Rubber gloves. Hammers. Toasters. Workboots. Rat poison, Buckets. Doilies. Roasting tins. Clothes pegs. Wrapping paper. Ruby Wedding clocks. Stationery. Garden tools. Vegetable seeds. Flower vases. Wine racks.
After we had been living nearby for a few weeks, I went in for the papers (as well as stocking The Orcadian and Orkney Today, they will also order and keep for you any paper or magazine you like) and the lassie asked me how I was liking living in Quoyloo. She then said that if there was anything we particularly wanted them to sell, we should just let them know and they would get it. There was, and they did. How’s that for service?
Can it get any better? Yes, it can. For the shop also houses the Post Office. There are three separate signs up telling you the opening hours of the PO, and they are all different, and frankly it kind of depends who’s on that day….but it is there and we use it regularly. As long as what you want to post is small and for the UK, you’ll be just fine. And there’s more! Isbisters is a petrol station too, widely quoted as having the cheapest petrol in Orkney (although this seems to vary). They are the coal merchants too! Outside the shop stands a collection of enormous old railway trucks filled with black diamonds: and when you go to order coal, they ask you if you want Chinese, Polish or Scottish. Is there a difference? I have no idea.
By this time you are probably booking your ticket to Orkney, in order to make your way to this provider of essential vittals. And good for you. But I should give you the following advice – practice your banter, because otherwise you will fail to hold your own against the brothers themselves, Freddy and Tommy Isbister. They are gentlemen of indeterminate age, but we suspect that actually they are ancient beings who have discovered the secret of eternal life. Be prepared for Freddy to regale you with the story of the 1957 blizzards, when Quoyloo was cut off for weeks and the Stromness lifeboat was sent with supplies to the Bay of Skaill, from where the local men rowed them ashore (the photo at the top shows this event, and one of these men is Freddy). Listen as Tommy reminiscences about the Abdication. Gasp as they both recall the sailors of the shipwrecked Spanish Armada crawling up the shore and seducing their daughters. I am fully confident that when Mesolithic man pulled his wood and leather coracle onto the beach, having crossed the Pentland Firth 9,000 years ago and proceeded to hunt and gather on these fertile lands, Tommy and Freddy were there to greet them - purveyors of cider and hi-visibility vests.
And yet, despite these wonders, I have saved the best to last. Round the back of the cavernous, never ending depths of the Isbisters’ store, there is Trevor. Trevor is a mechanic who fixes cars, and does MOT testing. He is a thoroughly lovely man who lives nearby with his young family and has mended our knackered old car on several occasions. Trevor has come to our house and jump-started us more than once, has changed tyres at very short notice, and even came to our rescue during the freezing snow and ice, to fix our dodgy alternator, when he was actually on his holidays. He and his mechanic buddy Erland are experts on Ford cars, and when I was round there last week in the sunshine and saw the two of them tinkering under the bonnet of a sparkling purple Ford Capri (Trevor’s favourite car) I don’t think there could have been two more contented men in Orkney. I had to break their afternoon of fun though, to enable Trevor to hammer off my stuck petrol cap. I chatted to Erland and he ate a packet of Monster Munch as I tried to ignore the banging noise.
So there you have it. Shop, Post Office, petrol station, car mechanic, coal merchant and the best banter this side of Sauchiehall Street. What are you waiting for?!
If you’re out of milk, and the car needs fixed….who you gonna call?
ISBISTERS!


















